FAQs

General:

  • Street parking can be found in front of the shop on Regina St S. Or you can park in the yellow parking spots in the parking lot

  • If you have already placed an order, please email us about the change you’re wishing to make, and we will see what we are able to do.

    Please be advised, we cannot guarantee any changes will be approved and ask for your understanding.

  • Online orders must be placed with a minimum notice of 2 business days (“business days” = Monday to Friday)

    • For example:

      • Order no later than Monday for pickup on Wednesday

      • Order no later than Thursday for pickup on Saturday

      • Order no later than Friday for pickup on Tuesday

  • No, unfortunately not.

    The shop is closed on Sundays and Monday and cannot accommodate orders or walk-ins.

  • Of course! After placing an online order, you will receive an email confirmation which includes an itemized receipt.

  • You are welcome to reach out and ask via email. Late orders are considered on a case by case basis and are we are not obligated to accept any. If we choose to move forward with a late order, a late fee will be applied based off the order size. If we can't accommodate a late order for you, we do always cakes in store. These are always baker's choice so we can't guarantee any specific flavours, but we will always have some selection.

    Cakes in store are however, first come first serve with no holds (even if you ask nicely). This is to keep things fair for everyone. All cakes in store are 6"4 layer and serve 8-10 people. If you need to feed more mouths, you're welcome to purchase two cakes (who doesn't love options!?), or purchase some extra cupcakes or desserts to help supplement servings.

    We will have both vegan and gluten free options available in the shop.

Cakes:

  • At this time, we do not offer custom cakes. If you are looking for a design that is very similar to one of our options online (Online options can be seen here) please send us an email with photos of what you were looking for, the date needed, and number of servings needed, and we will let you know if it may be possible.

  • Suggested serving sizes can vary, and can be dependent on whether you are feeding adults, children, or serving cake along with other desserts. If you're between sizes, size up! This will help leave some buffer room and allow for larger slices, second servings, or leftovers (which is never a bad thing in our opinion)!

    • 6” Cake: 8-10 servings

    • 8” Cake: 10-15 servings

    • 10” Cake: 15-20 servings

    • ½ Slab: 25-35 servings

    • Full Slab: 50-70 servings

  • Depending on the cake sized order, your cake will have 2 to 4 layers of cake, with fillings between each layer

    • 6” - 4 layers of cake

    • 8” - 3 layers of cake

    • 10” - 3 layers of cake

    • ½ slab - 2 layers of cake

    • full slab - 2 layers of cake

  • For the most part, yes!
    We can accommodate writing on cakes that are 8” or larger. Messages can be included in the online ordering process.

    Some of our cake designs have a lot of delicious edibles on top which does not allow for any writing (Apple pie cake, death by candy, death by chocolate, salted caramel drip, unicorn). For these styles we recommend adding a cake topper to your order instead.

    Unfortunately, we do not write on the sides of cakes, or on the cake boards. Sorry!